Justice Wide Intermediary Services

The MoJ is developing its commercial strategy for Justice-wide Intermediary Services. Intermediaries are impartial communication specialists whose primary responsibility is to enable complete, coherent and accurate communication with vulnerable witnesses, suspects, defendants and parties in the justice system, and facilitate the vulnerable person’s understanding and participation in proceedings.

The MoJ is utilising a PQQ module to facilitate ongoing market engagement and provide a clear communication channel for any future procurement. You can find information relating to this opportunity, including market engagement undertaken to date, via PQQ 579 (Open to All Suppliers).

No information provided in response to this engagement phase will commit, bind or otherwise prejudice contributors in any subsequent procurement activity. Notes: The information and documents provided through PQQ 579, and feedback received in response, are intended only to support market engagement and inform our approach to any subsequent procurement.

Nothing contained within PQQ 579 should be relied upon as promissory of or a representation as to the MoJ's ultimate decisions in relation to the services. The publication of market engagement information does not commit the MoJ to awarding any contract.