IWM/2526/DE/3480: Digital Transformation Support Framework (Strategic and Delivery Roles) for IWM - Lot 1 Award Notice

The Digital Transformation Department at Imperial War Museums (IWM) is seeking to establish a multi-supplier Support Framework to deliver a range of digital services over the next two-to-three years. This Framework will support both planned and reactive requirements across IWM’s digital estate.

IWM is looking to engage experienced and capable suppliers who can offer competitive pricing, demonstrate responsiveness, and provide reliable support aligned with IWM’s digital transformation goals. The Lots being procured under this Framework are: Lot 1 – Data Consultancy* Lot 2 – Software Engineering including AI Lot 3 – Business Analysis Lot 4 – Project Management & Support Lot 5 – Web Development (Drupal, Shopify, WordPress) Lot 6 – Functional Consultants & Developers for MS Dynamics 365 Suppliers will be appointed to specific service categories (“Lots”), with up to three suppliers selected per Lot.

Each Lot will be evaluated independently, and appointment to one Lot does not guarantee selection for any other. Suppliers will be assessed based on their ability to deliver high-quality services, as determined through the evaluation methodology and award criteria outlined in the tender documentation. Interested suppliers are encouraged to review the full tender documentation for detailed requirements and submission guidance.