ITSM Ticketing System Extended
The Police and Crime Commissioner for WarwickshireEstimated Value
Up to £43,260
Deadline
Not specified
Published
30 March 2026
Type
Not specified
Overview
This is an AWARD notice & NOT a call for competition. The ITSM ticketing system (first notice details: Notice identifier: 2025/S 000-015745 Procurement identifier (OCID): ocds-h6vhtk-05047b) has been extended via further internal exemption processes.
On each occasion the exemption approved was below the publishing threshold but the combined value is above the below threshold publication threshold and therefore this notice is to update the previous information published. Following expiry of the initial exemption further exemptions of 3 months each at £21,630 have been approved by the authority to continue use of the existing ITSM until such a time as a new call off arrangement via the authority's hardware and software contract could be put in place. The new system was expected to go live on 1st April 2026 but delays in implementing have pushed the go live date back to further in the year and the incumbent provider's system is still required hence a further exemption to continue use up to end of June 2026.
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Award Details
NODE 4 LIMITED
£42,000
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
A.P. MITCHELL BUILDING SERVICES LIMITED
7 contracts wonlatest 3 Sept 2026£1m
total awarded
- 2
Lodgefield Security Solutions Ltd
3 contracts wonlatest 21 Apr 2026£311,278
total awarded
- 3
Special Vehicle Solutions Ltd
2 contracts wonlatest 16 Jun 2026£153,766
total awarded
- 4
Victim Support
2 contracts wonlatest 14 Apr 2026ends 31 Mar 2029£725,000
total awarded
- 5
GRAHAM ASSET MANAGEMENT LIMITED
2 contracts wonlatest 31 Mar 2026ends 31 Mar 2029£12m
total awarded
A.P. MITCHELL BUILDING SERVICES LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
The Police and Crime Commissioner for WarwickshireKey Dates
Published
30 March 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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PROCUREMENT SUMMARY Procedure: Open Procedure under the Procurement Act 2023. Contract Length: 24 Months + 12 Month Extension + 12 Month Extension. Maximum Contract Duration: 48 Mo