System operational · UK & EU tenders
closed
P00005244

Integrated Domestic Abuse Refuge and Outreach Service for Portsmouth

Estimated Value

Not specified

Deadline

31 July 2026

Published

1 January 2026

Type

Not specified

South EastGB

Overview

Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an Integrated Domestic Abuse Refuge and Outreach Service for Portsmouth. Portsmouth City Council will act as the lead authority and manage the procurement process on behalf of the Police and Crime Commissioner for Hampshire and the Isle of Wight.

This procurement relates to the re-tendering of an existing domestic abuse service delivered within Portsmouth in conjunction with the Hampshire Office of the Police and Crime Commissioner (OPCC). The new service will deliver two core elements of domestic abuse support: • Refuge Support • Community-Based (Floating) Support.

Together, these elements will provide a coordinated and trauma-informed response for victims of domestic abuse, their children, and, where appropriate, perpetrators. The main aims of the service are to: • Provide client-led practical and emotional support to high-risk and medium-risk victims of domestic abuse, enabling them to build the strength, confidence and skills required to move on and rebuild their lives • Provide support for children affected by domestic abuse, including individual and group-based support where appropriate • Refuge Support will be delivered via Council-owned properties. This contract relates solely to the delivery of the support service within refuge accommodation and does not cover property management or maintenance functions. • Community Support will be delivered on a floating support basis, providing flexible, outreach-style support to victims and families tailored to individual risk and need.

AI Analysis

Powered by AI — always verify against official documents

Medium Complexity

Portsmouth City Council is seeking a qualified provider to run an Integrated Domestic Abuse Refuge and Outreach Service for victims and children in Portsmouth, working alongside the Police and Crime Commissioner.

Requirements

  • No specific requirements listed in the notice — check the full tender documents.

Key Tasks & Deliverables

  • Deliver refuge support in council‑owned accommodation, providing practical and emotional assistance to high‑risk and medium‑risk domestic abuse victims.
  • Provide specialist support for children affected by domestic abuse, including individual and group‑based interventions.
  • Run a floating, community‑based outreach service that offers flexible, trauma‑informed support tailored to each victim’s risk and need.
  • Coordinate the refuge and outreach elements to ensure a seamless, client‑led response across the service.
  • Maintain safeguarding and confidentiality standards throughout all service delivery.

How to Read This Tender

  • 1Look for sections titled ‘Scope of Work’ or ‘Service Requirements’ – they will detail the exact deliverables expected.
  • 2Note any references to ‘trauma‑informed’ or ‘client‑led’ approaches; these indicate the need for staff training and specific methodologies.
  • 3Check the procurement documents for mandatory certifications (e.g., DBS checks, safeguarding policies) even if they are not listed in the brief.
  • 4Pay attention to the distinction between service delivery and property management – the contract only covers support, not building maintenance.
  • 5Identify key performance indicators (KPIs) such as response times, number of victims supported, and outcomes for children; these will be used to assess your bid.

Tips for Small Businesses

  • Partner with a local charity or community group to strengthen your bid and share expertise on outreach work.
  • Highlight your social value contribution – e.g., employing local residents, offering training for survivors, or providing volunteer opportunities.
  • If capacity is a concern, consider forming a consortium with another small provider to cover both refuge and floating support components.

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

2 found
  1. 1

    University of Portsmouth Dental Academy

    1 contract wonlatest 25 Jun 2026CH 4367133
  2. 2

    Hampshire and Isle of Wight Healthcare NHS Foundation Trust

    1 contract wonlatest 25 Jun 2026

University of Portsmouth Dental Academy is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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How to Apply

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Key Dates

Published

1 January 2026

Submission deadline

31 July 2026

Source

council:portsmouth-city-council

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