Information Technology Service Management (ITSM) Solution
Rotherham Borough CouncilEstimated Value
Not specified
Deadline
Not specified
Published
23 September 2025
Type
Not specified
Overview
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
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Award Details
INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Sanderson Building Services Limited
- 2
The Rotherham NHS Foundation Trust (TRFT)
4 contracts wonlatest 16 Jun 2026£204m
total awarded
- 3
RB ALLAN & SONS LIMITED
- 4
FINDLAYS ELECTRICAL LIMITED
- 5
WDS ELECTRICAL LIMITED
Sanderson Building Services Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Rotherham Borough CouncilKey Dates
Published
23 September 2025
Submission deadline
Not specified
Notice type
award
Source
find a tender
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