System operational · UK tenders
Awarded
3883904d-c45d-4c8e-8a25-39d4ba7e24ef · award

ICT Granicus - Firmstep

Peterborough City Council

Estimated Value

Up to £29,325

Deadline

29 April 2020

Published

27 July 2020

Type

goods

SME SuitableEast of EnglandGBCall-off from a framework agreementCPV: 48000000CPV: 72000000
CategoryIT & technology

Overview

The council has in place a number of forms packages that provide differing functionality to services and historically best fit has been used as a guide rather than overall strategic fit. The council has been looking to find a strategic fit package for some time and has opted for Granicus Firmstep to fulfil that role.

It is currently in use with Cambridgeshire County Council (CCC) and there are synergies in form usage across both authorities, particularly in the Social care areas. PCC plan to implement those forms on the new platform at the earliest opportunity.

This will save both time and money as only a reskin will be required. There are some projects in place now that also require PCC to use Firmstep alongside CCC.

Additional details

They are: 1. The reuse of forms in use by the Covid-19 Co-ordination Hub.

They sit across both organisations and should be licenced as such. 2. The development of an interim Service Desk system for PCC using Firmstep.

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Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

2 found
  1. 1

    MRI Software Ltd

    1 contract wonlatest 18 Mar 2026CH 03314304

    £1m

    total awarded

  2. 2

    Policy in Practice

    1 contract wonlatest 16 Dec 2025ends 16 Dec 2026

    £172,500

    total awarded

MRI Software Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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Buyer Profile

Peterborough City Council
Typepublic body
Total tenders136
Total spend£572,819,342
View buyer profile

Key Dates

Published

27 July 2020

Submission deadline

29 April 2020

Notice type

award

Source

contracts finder

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