Housing Asset and Tenancy Management

Portsmouth City Council is seeking market insight to inform the future procurement of an integrated Housing Asset and Tenancy Management solution. This consultation aims to understand supplier capabilities, innovation potential, and alignment with our strategic priorities including compliance, resident engagement, and data-driven service delivery.

The Council's ICT estate includes several disparate systems. The effectiveness of the current technology solutions to support customer focused service delivery and to provide the integrated insights required to meet Regulatory requirements is sub-optimal.

The Council recognises that change is needed to introduce new tools to better enable customer expectations to be met, to make delivery of services easier for the internal housing team, and to provide integrated insights across housing and housing asset management to enable risks to be managed effectively. The Council requires a Cloud based, comprehensive, inter-operable, secure, resilient, user-friendly, and accessible Housing Management System and Housing Asset Management system that align to Regulatory requirements and to the Council's Functional and Non-Functional requirements.

The Council may not require a single supplier for both systems, however it is critical that each system is sufficiently inter-operable, with suitably configurable open API provision, to enable integrations to be enabled by the Council and / or its contractors without significant reliance on the successful supplier, or suppliers. We recognise the experience and innovation that suppliers can bring to these areas. As such PCC would welcome your organisation's market information, which will be used to enable PCC to draw up a high-quality specification that meets the needs of local authority housing and its residents.