Estimated Value
£14,000,000 – £0
Deadline
31 October 2025
Published
9 June 2026
Type
services
Overview
Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.
Key dates
- Duration
- 5 years
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Award Details
Appello Careline Limited
£14,000,000
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Buyer Profile
Housing 21Key Dates
Published
9 June 2026
Submission deadline
31 October 2025
Renewal expected40% confident
October 2026
Predicted using median duration of UK contracts in the same CPV division (11 months from contract start date → renewal expected by Oct 2026).
Notice type
Contract
Source
contracts finder
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