Homecare Service Placement - ID5020933 - Lot 2
Darlington Borough CouncilEstimated Value
£76,411 – £0
Deadline
4 June 2026
Published
10 June 2026
Type
services
Overview
Homecare Service Placement - ID5020933 - Lot 2
AI Analysis
Powered by AI — always verify against official documents
This is a contract to supply homecare workers and placement services for Lot 2 of a larger homecare framework. The government buyer needs a provider to recruit, train, and place qualified care workers into homes to support vulnerable people with daily living activities, personal care, and support.
Requirements
- CQC registration (Care Quality Commission) — mandatory for homecare providers in England
- Disclosure and Barring Service (DBS) clearance for all staff placed in roles
- Staff must hold relevant care qualifications (NVQ Level 2 Health and Social Care or equivalent minimum)
- Safeguarding training — all workers must be trained in safeguarding vulnerable adults
- Insurance — professional indemnity and employer's liability insurance
- Health and Safety compliance and risk assessments in place
- GDPR compliance for handling service user data
- No specific budget or call-off value stated in this notice — check full tender documents for contract value
Key Tasks & Deliverables
- Recruit suitable care workers for homecare placements across Lot 2 area/region
- Conduct interviews, background checks (DBS), and verify qualifications for all candidates
- Provide induction training and ongoing staff development
- Match and place care workers with individual service users based on assessed needs
- Manage worker scheduling and cover for absences or emergencies
- Supervise and quality-assure the care delivered by placed workers
- Respond to complaints and conduct investigations
- Maintain records of all placements, worker performance, and service user feedback
- Report performance metrics and Key Performance Indicators (KPIs) to the commissioner
How to Read This Tender
- 1This is a 'Lot' — meaning it's part of a bigger multi-area framework. Lot 2 covers a specific geographic area; check the full notice to see which region/council area you'd be covering.
- 2Look for the 'call-off' or 'call-down' mechanism — this means the council won't order all services upfront. They'll request placements as needed, so your bid should show flexibility and capacity to scale.
- 3Check the 'Term' section carefully — framework contracts often run 2–4 years with optional extensions. Understand how long you're committing for and when you can exit.
- 4Find the 'Quality and Performance' section — this will list KPIs like response times to placement requests, worker retention rates, and service user satisfaction scores. These directly affect payment or contract continuation.
- 5Social value will likely be scored — look for requirements around apprenticeships, local recruitment, support for underrepresented groups, or payment of real living wage. This can be a major scoring factor and a competitive advantage for small providers.
Tips for Small Businesses
- Partner or subcontract with larger providers — many SMEs win these by focusing on specialist recruitment (e.g. dementia care, night care) or specific geographic pockets, then delivering placements to a lead contractor. This reduces your CQC registration burden.
- Highlight local knowledge and community roots — councils often score highly on 'understanding local needs' and 'employing local people'. If you're recruiting from and operating in a specific town or neighbourhood, make that a selling point.
- Build social value into your offer early — committing to minimum wage, apprenticeships, or support for care leavers, young people, or long-term unemployed can win points. These don't cost much to promise but score heavily in evaluation.
Award Details
CARE LINE HOMECARE LIMITED
£76,411
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
SPRINGFIELD HOME CARE SERVICES LIMITED
13 contracts wonlatest 2 Aug 2026ends 2 Aug 2030£845,266
total awarded
- 2
CARE LINE HOMECARE LIMITED
9 contracts wonlatest 28 Jul 2026ends 28 Jul 2030£529,605
total awarded
- 3
CHINITE RESOURCING LIMITED
2 contracts wonlatest 26 Jul 2026ends 26 Jul 2030£138,961
total awarded
- 4
FIRSTPOINT HEALTH LIMITED
1 contract wonlatest 20 Jul 2026ends 20 Jul 2030£224,457
total awarded
SPRINGFIELD HOME CARE SERVICES LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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Buyer Profile
Darlington Borough CouncilKey Dates
Published
10 June 2026
Submission deadline
4 June 2026
Renewal expected60% confident
May 2030
Predicted using median duration of past contracts from this buyer in the same CPV division (47 months from contract start date → renewal expected by May 2030).
Notice type
Contract
Source
contracts finder
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