System operational · UK tenders
Awarded
58b5c0a5-045b-4acf-8bb3-ba73af832638 · award

HMRC Executive Search Selection & Assessment Services - HMRC Adjudicator

HM REVENUE & CUSTOMS

Estimated Value

£18,250 – £0

Deadline

28 August 2015

Published

8 October 2015

Type

services

VCSE SuitableGBOpen procedureCPV: 79600000
CategoryBusiness & professional

Overview

Executive Search services to assist with sourcing an HMRC Adjudicator role. The Authority are seeking a new independent Adjudicator to take up post in April 2016 at the end of the current Adjudicator’s term of appointment.

The role of the Adjudicator was established by the Inland Revenue in 1993 to investigate unresolved complaints made by customers. In 1995, HM Customs and Excise signed a contract with the Adjudicator to provide a similar service for their customers.

Following the creation of HM Revenue and Customs in 2005, a new Service Level Agreement was put in place for the Adjudicator to continue to provide independent investigation of complaints that HMRC is unable to resolve. The Adjudicator also looks into complaints made by customers of the Valuation Office Agency, The Insolvency Service and most recently, Pension Wise, but the vast majority of complaints that the Adjudicator looks at are from customers of HMRC.

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

HM Revenue & Customs
Typepublic body
RegionUKI32
Total tenders96
Total spend£4,161,815,941
View buyer profile

Key Dates

Published

8 October 2015

Submission deadline

28 August 2015

Notice type

award

Source

contracts finder

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