HH108-27-HB Adult Social Care Commissioning Flexible Framework
NHS HighlandEstimated Value
Up to £2,421,000,000
Deadline
31 December 2026
82 days remaining
Published
2 October 2026
Type
services
Overview
NHS Highland, acting as the Lead Agency for Integrated Health and Social Care for Adults on behalf of the Highland Health and Social Care Partnership (HHSCP), is reopening its established Flexible Framework Agreement for the provision of Adult Social Care Services across the Highland Council area. This framework reopening will allow: existing framework providers to apply for admission to additional service lots; and potential new providers to apply for admission to the flexible framework.
Admission to the flexible framework does not guarantee the award of any contract, nor any minimum volume or value of business to providers. Sub Lot 1B - Enhanced Responder Service A rapid, responsive and flexible short-term service supporting adults living in the community and individuals requiring support following hospital discharge.
The service aims to facilitate timely discharge, reduce delays within the health and social care system, improve patient flow and support people to remain safely in their own homes pending longer-term care arrangements. Sub Lot 1C - Specialist Overnight Service A specialist overnight care service providing planned and responsive night-time support.
Lots (2)
- Lot 1Care at Home Services Sub Lot 1A: Care at Home Sub Lot 1B: Enhanced Responder Service Sub Lot 1C: Specialist Overnight Service Lot 2: Residential and Nursing Care Home Placements Lot 3: Registered Day Care Services Lot 4: Supported Living Services Sub Lot 4A: Supported Living Sub Lot 4B: Housing Support Sub Lot 4C: Home-Based Respite Sub Lot 4D: Waking Night Responder Service New Contracts awarded under this existing flexible framework are expected to commence on 1 July 2027
- Lot 4Supported Living Services Sub Lot 4A - Supported Living Provision of person-centred support enabling adults to live independently within their own tenancy or accommodation whilst achieving identified personal outcomes
Key dates
- Commences
- 1 July 2027
Eligibility & compliance
Providers must have access to and operate from appropriately registered care home premises capable of delivering residential care, nursing care, or both, in accordance with Care Inspectorate registration requirements.
Additional details
Services may include personal care, continence support, welfare checks, reassurance visits, sitting services and urgent response interventions. The service supports individuals and carers to remain safely at home and seeks to avoid unnecessary hospital admissions whilst facilitating discharge where overnight support is required.
Lot 2 Residential and Nursing Care Home Placements Provision of residential and nursing care home placements for adults who require accommodation and care within a regulated residential or nursing care setting. Lot 3 Registered Day Care Provision of registered day care services delivering social, wellbeing, support and community-based opportunities for adults who require structured daytime support.
Providers must have access to and operate from appropriately registered premises suitable for the delivery of day care services in accordance with Care Inspectorate registration requirements. Sub Lot 4B - Housing Support Provision of housing-related support to help individuals maintain accommodation, develop independent living skills and sustain successful tenancies.
Sub Lot 4C - Home Based Respite Provision of respite support services delivered within an individual's home environment to provide planned relief and support to unpaid carers whilst maintaining continuity of care. Sub Lot 4D - Waking Night Responder Service A specialist overnight responder service delivering planned and responsive waking night support to individuals living within community and supported living environments. The service provides overnight monitoring, welfare checks, personal support, emergency response and reassurance to enable individuals to remain safely in their own accommodation and reduce the risk of crisis interventions.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Change Mental Health Ltd
4 contracts wonlatest 22 Apr 2026£20m
total awarded
- 2
Lomond & Argyll Advocacy Service
1 contract wonlatest 9 Jun 2026 - 3
Advocacy Highland
1 contract wonlatest 22 Apr 2026£18m
total awarded
- 4
Caberfeidh Horizons
1 contract wonlatest 22 Apr 2026£18m
total awarded
- 5
Caithness Mental Health Support Group
1 contract wonlatest 22 Apr 2026£18m
total awarded
Change Mental Health Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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NHS HighlandKey Dates
Published
2 October 2026
Submission deadline
31 December 2026
Notice type
tender
Source
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