GB-Norwich: The provision of MHR iTrent Software and Associated Services
Flagship Housing LimitedEstimated Value
£299,935 – £0
Deadline
18 February 2026
Published
4 June 2026
Type
Not specified
Overview
This is an award against RM6285 for the provision of MHR iTrent Software and Associated Services
AI Analysis
Powered by AI — always verify against official documents
This contract is for supplying MHR iTrent software (a human resources and payroll management system) and related support services to a UK public sector organisation in Norwich. The supplier will provide the software licence, implementation, training, and ongoing technical support.
Requirements
- Must be an approved supplier on the RM6285 framework agreement
- Must be able to provide MHR iTrent software licensing
- Must provide implementation and setup services for the software
- Must provide user training on the system
- Must provide ongoing technical support and maintenance
- Must comply with UK public sector data protection and security standards
- Must be able to support the organisation's specific HR and payroll processes
Key Tasks & Deliverables
- Supply and configure MHR iTrent software for the organisation's use
- Implement the system within the organisation's IT infrastructure
- Train staff on how to use the software (HR team and managers)
- Provide technical helpdesk support during and after implementation
- Deliver ongoing software updates and maintenance
- Provide system administration support as needed
How to Read This Tender
- 1RM6285 is a pre-approved framework agreement — this means only suppliers already on this list can bid. Check if you're on it before applying.
- 2This is an 'award against framework' notice, meaning the buyer has already selected you from an approved list — you're not competing openly. Verify the specific terms in the full tender documents.
- 3MHR iTrent is a specific branded product — you must be an authorised partner or reseller of this software. If you're not, you cannot bid.
- 4Look carefully at the implementation timeline, user numbers, and data volume requirements in the full documents — these drive costs and resource needs.
- 5Check what 'associated services' specifically includes — training scope, support hours, and maintenance terms often vary significantly between quotes.
Tips for Small Businesses
- If you're not currently an MHR iTrent partner, contact MHR (the software owner) about partnership requirements — you may need certification or a reseller agreement before bidding.
- Clarify whether you're bidding as the main software supplier or whether the buyer already has a licence and is only seeking implementation/support services — this changes your pricing significantly.
- Ask the buyer for the number of users, current IT systems they're running, and their go-live date early on — get these details into a discovery meeting so your quote is accurate and competitive.
Award Details
Softcat Plc
£299,935
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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Buyer Profile
Flagship Housing LimitedKey Dates
Published
4 June 2026
Submission deadline
18 February 2026
Renewal expected40% confident
March 2029
Predicted using median duration of UK contracts in the same CPV division (35 months from contract start date → renewal expected by Mar 2029).
Notice type
Contract
Source
contracts finder
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