Framework Agreement for AI Enabled Transcription Tools
Caerphilly County Borough CouncilEstimated Value
Up to £8,000,000
Deadline
23 October 2026
13 days remaining
Published
23 September 2026
Type
Not specified
Overview
Caerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”). The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council.
The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement. All successful Bidder(s) that have met the advertised award criteria will be placed on the framework for competed services, awards following mini-competitions and or Standard Services awards without re-opening competition) (where permissible).
There will be no limit to the number of Suppliers to be awarded to the framework agreement following the evaluation of applications. All Bidders will need to satisfy the advertised award criteria as set out in this document to be placed on the framework agreement.
Regulations cited
- Procurement Act 2023
Additional details
The Council is seeking to establish a Framework Agreement for the provision of AI-enabled transcription and meeting intelligence tools. The proposed solutions shall support the recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content to support a wide range of Council services and business functions.
The Council is seeking solutions that reduce administrative burden, improve efficiency and record keeping, support information management requirements, enhance workplace productivity, support accurate creation of documents and, provide Welsh language capability and accessibility features. The Framework Agreement is intended to provide the Council with access to a range of compliant AI-enabled transcription solutions that can be procured through call-off arrangements as required. Full requirements are outlined in the tender documents (ITT)
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Getech
3 contracts wonlatest 1 Jun 2026£15m
total awarded
- 2
Softcat
3 contracts wonlatest 1 Jun 2026ends 28 Feb 2029£480m
total awarded
- 3
Centregreat Limited
3 contracts wonlatest 11 Mar 2026ends 31 Mar 2031£30m
total awarded
- 4
TotalMobile
3 contracts wonlatest 30 Sept 2025ends 31 Mar 2026£2m
total awarded
- 5
Educ8 Training Group
2 contracts wonlatest 16 Jul 2026ends 31 Aug 2028£2m
total awarded
Getech is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Caerphilly County Borough CouncilKey Dates
Published
23 September 2026
Submission deadline
23 October 2026
Notice type
tender
Source
find a tender
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