Framework Agreement for AI Enabled Transcription Tools
Caerphilly County Borough CouncilEstimated Value
Not specified
Deadline
18 July 2026
Published
30 June 2026
Type
Not specified
Overview
The Council is looking to establish an open framework agreement for AI Enabled Transcription Tools intended for use within local government services. The framework agreement is intended to support secure, lawful and effective transcription, summarisation and note-generation from meetings, interviews, case discussions, supervision sessions and other approved business interactions / uses.
The above is not limited to and the Council is open to other such facilities that a provider is able to offer. Particular consideration is given to high-risk and sensitive use cases where recordings and transcripts may include special category data, employment matters, safeguarding information and other confidential material.
Responses via Sell2Wales will not be monitored for this engagement. This notice is to commence market engagement prior to going to tender to understand services available to the Council.Please note that this notice is not a contract notice for a call for competition, it is to advise the market of the Councils intension to visit the market for such services in the future. Full details of service specification shall be issued with the call for competition and will be fully detailed in the tender documents.It is intended that the contract will commence from 01 October 2026 for a period of three (3) years with the option to extend for up to a further period of two (2) years
Key dates
- Commences
- 01 October 2026
Eligibility & compliance
The Council welcomes feedback from the market in relation to emerging capabilities and limitations of AI transcription tools, approaches to managing high-risk and sensitive data, relevant accreditation and assurance standards, pricing and licensing models, and integration with existing local government systems.The bidders must be able to meet Information Governance and Security protocols and as a minimum Comply with UK GDPR, Data Protection Act 2018 and any other applicable lawsHold in date Cyber Essentials and or ISO27001 accreditationProvide tenant isolation guarantees and data usage restrictions.
Regulations cited
- Data Protection Act 2018
Contact & helpdesk
No training, fine-tuning, or product improvement using our dataSuppliers should outline data hosting arrangements, including data residency, use of sub-processors, and whether any data is processed outside of the UK or EEA.Solutions must support accessibility requirements and, Welsh language provision in line with statutory standards.The Purpose of preliminary market engagement is to advise and engage with the Market prior to going to tender for the provision AI Enabled Transcription Tools.The Council may hold a supplier event face to face or via teams with providers who have registered an interest in the supplier engagement notice.The Council may collaborate with other Government organisations, however this will be stipulated in the actual tender documents and subsequent notices issued at the time of tender.Suppliers must email expressions of interest directly to procurement@caerphilly.gov.uk by 15:00 hours Monday 13 July 2026.
AI Analysis
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Causeway
1 contract wonlatest 13 Jul 2026 - 2
Proact IT UK
1 contract wonlatest 15 Jun 2026 - 3
Boxxe
1 contract wonlatest 1 Jun 2026 - 4
Centerprise International
1 contract wonlatest 1 Jun 2026 - 5
Getech
1 contract wonlatest 1 Jun 2026
Causeway is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Caerphilly County Borough CouncilKey Dates
Published
30 June 2026
Submission deadline
18 July 2026
Notice type
UK2
Source
sell2wales
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