Fire Alarm Installation and Maintenance

Thames Water intends to award Framework Agreements to up to four suppliers to design, supply, install and maintain fire alarms across the TW region. Each supplier will be allocated all planned maintenance, reactives, upgrades and installations in one area within the Thames Water region up to a value of £60,000, after which work will be competed between the four suppliers.

Note that we do NOT require all suppliers to be able to undertake planned maintenance across the TW region but we DO require all suppliers to undertake large value works (over £60k) across the TW region with the assumption that more regionally based suppliers can still be successful in this process. Bidders will be asked for regional preferences in the PSQ.

All suppliers awarded framework agreements will be required to undertake installation and/or remedial projects over £60,000 across the Thames Water region. The current Thames Water alarm estate consists of a combination of Advance, Protec, Gent and Kentec.

The overall strategy is to standardise to Advance panels across the Thames Water region. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 10am, 3rd November 2025.