FHFT - NC - Maintenance for Hologic Mammography Systems
FRIMLEY HEALTH NHS FOUNDATION TRUSTEstimated Value
£324,835 – £0
Deadline
31 March 2026
Published
16 April 2026
Type
services
Overview
Platinum Service Package for Hologic Mammography Systems locatied at King Edward VII Hospital, Wexham Park Hospital, Heatherwood Hospital and Frimley Park Hospital. Models include: 3Dimensions Mammography System 3D Intl 3Dimensions Mammography System 2D Intl 3Dimensions Mammography System 2D Intl-Mobile Secureview-DX 1200 Affirm Lateral Arm Hologic Faxitron Hologic 200 All in One Breast Biopsy System Hologic Selenia Dimensions 2D 9000 Package Affirm Biopsy System Trident HD
AI Analysis
Powered by AI — always verify against official documents
This is a contract to provide maintenance and support services for Hologic mammography machines (breast screening equipment) across four hospitals in the Frimley Health NHS Foundation Trust. The supplier must keep these specialist medical devices working reliably through regular servicing, repairs, and technical support.
Requirements
- Supplier must be authorized/certified to service Hologic mammography systems
- Must provide Platinum Service Package level support (highest tier of maintenance)
- Must service and support at least 10 different Hologic equipment models including 3Dimensions, Secureview-DX, Affirm, Faxitron, and Selenia systems
- Must cover four hospital locations: King Edward VII Hospital, Wexham Park Hospital, Heatherwood Hospital, and Frimley Park Hospital
- Must maintain availability across mobile and stationary mammography units
- Check full tender documents for response times, engineer qualifications, parts availability, and service level agreements
Key Tasks & Deliverables
- Provide preventative maintenance visits on scheduled basis for all 10+ Hologic mammography system models
- Respond to and repair breakdowns across four hospital sites
- Supply replacement parts and components as needed
- Perform technical support and troubleshooting for equipment faults
- Maintain service records and documentation for clinical audit purposes
- Support mobile mammography unit operations
How to Read This Tender
- 1Platinum Service Package is the premium tier — this means the NHS expects fast response times and high availability. Check the detailed specification for exact response time commitments (e.g., 4-hour or next-day engineer attendance).
- 2This contract covers multiple equipment models across four locations — understand whether one engineer/team covers all sites or if you need regional presence. Travel costs and logistics will be important to your pricing.
- 3Medical device maintenance is heavily regulated — check if you need ISO certifications, staff training records, or regulatory approvals beyond basic manufacturer authorization.
- 4Look for the contract duration and any extension periods — NHS maintenance contracts often run 3-5 years with options to extend, which affects your resource planning.
- 5Pay attention to the Key Performance Indicators (KPIs) section — failure to meet response times or uptime targets usually triggers financial penalties.
Tips for Small Businesses
- If you're not a large Hologic distributor, consider partnering with an authorized agent or engineer as a subcontractor — this contract likely requires quick nationwide response, which is easier as a subcontractor to a larger firm than bidding solo.
- Mammography equipment is critical for patient care (cancer screening) — the NHS will weight reliability and social value heavily in scoring. Highlight any experience reducing patient appointment cancellations due to equipment downtime.
- Medical device maintenance contracts require qualified staff — factor in training costs and staff retention into your bid. The NHS will ask for CVs or proof of engineer certifications, so budget for ongoing professional development.
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
NHS Supply Chain
2 contracts wonlatest 27 Jul 2026ends 8 Apr 2036£230,405
total awarded
- 2
A1R Services Ltd
1 contract wonlatest 6 May 2026ends 30 Jun 2029£305,583
total awarded
NHS Supply Chain is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
FRIMLEY HEALTH NHS FOUNDATION TRUSTKey Dates
Published
16 April 2026
Submission deadline
31 March 2026
Notice type
Contract
Source
contracts finder
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