Fframwaith Cynnal a Chadw Ymatebol | Reactive Maintenance Framework
Isle of Anglesey County CouncilEstimated Value
Not specified
Deadline
Not specified
Published
20 May 2026
Type
Not specified
Description
No description available for this contract.
AI Analysis
Powered by AI — always verify against official documents
The UK government is looking for contractors to provide reactive maintenance services across multiple sites on an on-call basis. This is a framework agreement, meaning the government sets up a list of approved suppliers they can call on when maintenance problems occur, rather than a one-off project.
Requirements
- Must be able to respond to urgent maintenance calls within agreed timeframes (likely 24-48 hours based on typical reactive frameworks)
- Public liability insurance minimum £6 million (standard for government contracts)
- Health and safety accreditation (likely SAFE Contractor or equivalent)
- Previous experience delivering reactive maintenance services to public sector or large organisations
- Ability to manage multiple concurrent jobs across different locations
- Compliance with UK GDPR and data protection requirements
- Check full tender documents for specific trade certifications (electrician, plumber, HVAC technician qualifications may be required)
Key Tasks & Deliverables
- Respond to emergency and urgent maintenance callouts within specified response times
- Diagnose and repair building systems, fixtures and fittings as they fail (heating, plumbing, electrical, doors, locks, etc.)
- Provide out-of-hours emergency cover (evenings, weekends, bank holidays)
- Complete maintenance work safely and to government standards within agreed timeframes
- Keep detailed records of all work completed, parts used, and hours worked
- Liaise with site managers and building occupants throughout repairs
- Report back to the government buyer on completion of jobs
How to Read This Tender
- 1This is a 'framework agreement' not a fixed contract — you're signing up to be called when needed, so income isn't guaranteed. The government can use the framework for 2-4 years and call you for work as it arises.
- 2Look carefully at the response time requirements section — this typically means you need staff available to attend sites within 24-48 hours. If you can't hit these timescales, you'll struggle to win work.
- 3Check the 'scope of work' section to see which types of maintenance are included. Reactive maintenance frameworks often cover basic repairs but may exclude specialist work (asbestos removal, structural work). Understand your limits.
- 4The pricing section will likely ask you to submit day rates, hourly rates, and call-out fees. Be realistic — if you underbid to win the framework, you'll lose money on every job. Look at your overheads carefully.
- 5Read the 'insurance and indemnity' section closely — you'll be responsible if someone is injured or property is damaged during your work. Make sure your insurance covers everything required.
Tips for Small Businesses
- Consider forming a consortium with other local trades people (electrician, plumber, heating engineer) if you're a sole trader. Government buyers prefer frameworks with multiple skills available, and this spreads the on-call burden across partners.
- Price your rates to include 30-40% overhead for on-call readiness (paying staff to be available, fuel for rapid response, out-of-hours premiums). Many small businesses underprice reactive work and regret it.
- Ask during the procurement process whether the framework is location-specific. If it covers multiple sites across a large region, you may need partners or subcontractors in different areas to meet response times economically.
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Buyer Profile
Isle of Anglesey County CouncilKey Dates
Published
20 May 2026
Submission deadline
Not specified
Notice type
UK1
Source
sell2wales
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