Family Gateway Worker
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Estimated Value
Up to £69,388
Deadline
Not specified
Published
18 August 2025
Type
Not specified
Overview
Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC).
They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities. The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals.
They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing.
Additional details
Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.
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Award Details
Cardiff Council
£69,388
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
ID Medical Group Ltd
19 contracts wonlatest 9 Sept 2026£23m
total awarded
- 2
NUFFIELD HEALTH
8 contracts wonlatest 24 Dec 2025£21m
total awarded
- 3
CDW Limited
6 contracts wonlatest 1 Oct 2026£3bn
total awarded
- 4
ADFERIAD RECOVERY LIMITED
6 contracts wonlatest 1 Sept 2026£2m
total awarded
- 5
Softcat Plc
6 contracts wonlatest 6 Aug 2026£1m
total awarded
ID Medical Group Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Key Dates
Published
18 August 2025
Submission deadline
Not specified
Notice type
award
Source
find a tender
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