Extension - Billing System Maintenance and Support
UNITED UTILITIES WATER LIMITEDEstimated Value
Up to US$976,000
Deadline
Not specified
Published
29 April 2026
Type
Not specified
Overview
Juniper Consulting provide the maintenance and technical support for United Utilities billing system. Including the following: Telephone and email-based technical support for reported incidents Support around universal application upgrades Maintain and management of Universal application documentation and certification test scripts Unlimited technical adhoc questions in relation to the Universal application Maintain and update incidents Resolve incidents in line with SLAs Maintain source code changes using Company's version control software Certify new releases on company certified platform Provide new releases that include incident resolutions Provide release notes for each release.
Provide application consulting for up to 15 days per year for services including minor universal application enhancements, ALTO enhancements and upgrades. Attend monthly conference calls
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Award Details
Juniper Consulting Group LLC
US$976,000
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
UK Grid Solutions Limited
2 contracts wonlatest 10 Sept 2026 - 2
Industrial Chemicals
- 3
ENEIDA, Grid Intelligence S.A.
2 contracts wonlatest 10 Sept 2026£25m
total awarded
- 4
BENTLEY SYSTEMS (UK) LIMITED
£5m
total awarded
- 5
Westcoast Chemicals Limited
2 contracts wonlatest 2 Jul 2026ends 31 Mar 2030£10m
total awarded
UK Grid Solutions Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Find a Tender
Open the original notice
Click the button below to view the full notice on Find a Tender Service (FTS)
Check the procedure type
The "Procedure" section tells you if it's Open (one stage) or Restricted (SQ then ITT). This changes how you apply
Access the eSourcing portal
FTS notices link to the buyer's eSourcing platform — register there to access documents
Complete the Selection Questionnaire
Higher-value contracts often require an SQ first — this pre-qualifies you before the full bid stage
Submit electronically
Upload your completed response through the eSourcing platform before the closing date and time
FTS contracts are above UK procurement thresholds. Late submissions are strictly rejected — submit at least 24 hours before the deadline to avoid portal issues.
Buyer Profile
United Utilities Water LimitedKey Dates
Published
29 April 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
Related Tenders
Asset management and property management
You are invited to submit a response to this Request to Participate (RtP) for the provision of Asset Management and Property Management Services. This procurement is being conducte
4 John street, maryport - lintel replacement and rendering
Replacement of a rotten timber lintel with a new steel or concrete lintel for a property located within a conservation area. To include renewal of lime stucco render to the front e
Provision of linen and laundry services
Provision of Linen and Laundry Services for NHS Trusts within Lancashire and South Cumbria. The Contracting Authorities are seeking a supplier or suppliers to provide comprehensive
Tfgm single view of the network
Transport for Greater Manchester (TfGM) is seeking a cloud-hosted, AI-assisted Intelligent Transport Systems decision-support platform. The platform is intended to bring together a