Expression of Interest for Website MSP and potential redesign and development of Website
NORTHERN GAS NETWORKS LIMITEDEstimated Value
Not specified
Deadline
Not specified
Published
23 March 2026
Type
Not specified
Full Description
As part of this preliminary market engagement, NGN is seeking high‑level, non‑binding indicative information to understand the potential order of magnitude of costs associated with delivering the proposed scope. Any cost information provided is for market‑understanding purposes only, will not be used for supplier selection or evaluation, and will not confer any advantage in any future procurement process.
We will be looking for a digital agency who will work closely with NGN, offering advice and support to drive improvements in the short and long term. They will be asked to deliver the NGN Website Project in two stages, each stage will probably be under threshold;
Stage 1
The first stage will be working closely with NGN project team to help make tactical improvements to the current NGN website. NGN is already working on a content audit, updating and removing outdated content, improving user experience, and bolstering under promoted areas such as sustainability and HR. These improvements will feed into this process of short-term change.
Key deliverables from this first phase will include;
- Hosting and infrastructure
- Uptime monitoring
- Platform performance optimisation
- Security monitoring
- Back ups
- Improved SEO
- Clearer Navigation
- Application platform readiness
Stage 2
The second stage is focused on strategic input to support the process of longer term change to the NGN website delivery, ultimately leading to the design and build of a new main NGN website. NGN expect the chosen agency to provide a strategic partnership, where the partnership shows clear value, direction and class leading strategic thinking. We expect the chosen agency to have demonstrable skills and knowledge in the areas of user centric research and design, accessibility, and mobile first thinking (reflecting the 75% of our current users preference for mobile access to our services and support).
The Scope of work for a new website could include
- Website research, design and development
- New modern and responsive content management system (CMS)
- SEO/GEO set up
- Accessibility compliance
- Integration with third-party systems (e.g CRM, payment gateways, analytics tools)
- Support and maintenance of the website portfolio
- Training and documentation for internal teams
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
PREMIER TRAFFIC MANAGEMENT LIMITED
- 2
NETWORK PLUS SERVICES LTD
- 3
QUANTUM TRAFFIC MANAGEMENT LIMITED
- 4
TOTAL RESOURCES (UK) LIMITED
- 5
BARINGA PARTNERS LLP
£9m
total awarded
PREMIER TRAFFIC MANAGEMENT LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
NORTHERN GAS NETWORKS LIMITEDKey Dates
Published
23 March 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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