Employee Benefits and Services

The provision of employee benefits needs to be designed to enhance wellbeing, support financial stability, encourage personal development, and promote a positive work-life balance, Suppliers must be able to meet the following requirements: •Services to be accessible to all employees and adaptable to diverse needs and lifestyles. •Customers must be able to access benefits via an online platform, access the platform 24/7, 365 days a year. •The online platform should offer flexibility to meet any Customer requirements that may arise. •Suppliers must cover the provision of confidential, accessible, and inclusive support services to employees, designed to promote mental, emotional, financial, and legal wellbeing. •Services may be delivered in-person, online, or via telephone, and should be available to all employees regardless of location or working pattern. •Staff must be qualified and competent to carry out any intended services. •Advice and support to be carried out is to be delivered, where possible, ensuring the employees work performance, health and wellbeing is impacted as little as possible.