Electronic Patient Record System - Cloud Support and Maintenance
Digital Health & Care WalesEstimated Value
Up to £1
Deadline
Not specified
Published
17 September 2026
Type
Not specified
Overview
Following a competitive procurement undertaken in 2019, a contract was awarded for the provision of the Apperta Foundation's OpenEyes Electronic Patient Record (EPR) solution for the management of ophthalmology services across NHS Wales. Digital Health and Care Wales (DHCW) is now undertaking an informal Preliminary Market Engagement (PME) exercise to better understand current market conditions and supplier capabilities in advance of any potential future procurement activity.
This engagement relates solely to the hosting, support, maintenance, and ongoing development of the OpenEyes solution across NHS Wales. The scope includes support for implementations within secondary care ophthalmology departments and community optometric practices.
This exercise is being undertaken for market research purposes only and does not constitute a procurement process, commitment to procure, or invitation to tender. DHCW has not yet determined whether a future procurement will be undertaken.
Submission
Interested suppliers are invited to complete a Request for Information (RFI) questionnaire, available via the eTenderWales portal: https://etenderwales.bravosolution.co.uk/home.html Completed RFI responses must be submitted through the eTenderWales portal no later than 12:00 noon on 1 October 2026.
Additional details
Information gathered through this engagement will be used to inform future decision-making and procurement strategy development. Following review of the RFI responses, DHCW reserves the right to engage with respondents on an individual basis to clarify, verify, or supplement information provided.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Figma, Inc
4 contracts wonlatest 4 Mar 2026ends 5 Apr 2027£490,000
total awarded
- 2
Reply limited
2 contracts wonlatest 9 Sept 2026ends 17 Nov 2026£4m
total awarded
- 3
John Wiley & Sons
2 contracts wonlatest 5 Mar 2026ends 31 Mar 2029£212,175
total awarded
- 4
Computacenter
2 contracts wonlatest 6 Jan 2026£3m
total awarded
- 5
Solo Service group Limited
1 contract wonlatest 5 Oct 2026ends 31 Mar 2027£136,830
total awarded
Figma, Inc is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Digital Health & Care WalesKey Dates
Published
17 September 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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