Electric Vehicles and Charging Infrastructure

Existing EV Charging infrastructure within Thames Water is ageing and does not meet the needs of the business in the future. Due to changes in supplier capability and to aid in reducing our carbon emissions, TW is aiming to ensure our infrastructure is capable of supporting a transition from ICE ( Internal Combustion Engine) vehicles to EVs in the future.

To enable this transition of our fleet, we also need to consider the infrastructure required to keep these vehicles moving, and the systems needed to ensure our operations can continue to run smoothly with minimal impact to our customer service and downtime. A centralised e-mobility platform to manage all existing and future electric vehicle charging infrastructure across its estate.

This platform will provide a single source of truth for charger usage, billing, user access, and operational insights, enabling the organisation to maximise charger uptime and support sustainable fleet operations. The requirement under Lot 1b - Site Charging Infrastructure covers the supply, installation, and ongoing maintenance of chargers at selected Thames Water sites. The successful provider will be expected to supply chargers that meet the technical requirements set out in the specification, provide a minimum three-year warranty (with preference for a five-year warranty) for all installed chargers, and deliver 24/7 support services for the duration of the warranty period to ensure operational reliability and continuity.