Digital Diabetes Prevention and Primary Hypertension Programme
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)Estimated Value
Up to £4,800,000
Deadline
24 September 2026
30 days remaining
Published
25 August 2026
Type
services
Overview
NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme. The programme will support individuals identified as being at risk of developing Type 2 Diabetes and/or those diagnosed with primary hypertension, through the delivery of evidence-based, digitally enabled lifestyle and behaviour change interventions.
The Authority intends to appoint a single supplier to a national Framework Agreement. The procurement will be conducted using a Restricted Procedure, comprising a Selection Stage and an Invitation to Tender (ITT) stage.
Suppliers will be shortlisted following evaluation of their suitability, technical and professional capability, capacity and relevant experience, with a maximum of five suppliers invited to submit a tender. NHS Scotland intends to establish a national Framework Agreement for the provision of a Digital Diabetes Prevention and Primary Hypertension Programme.
Additional details
The Framework will support NHS Scotland's strategic objectives to improve population health outcomes, reduce health inequalities and support the prevention and management of long-term conditions through evidence-based, digitally enabled interventions. The requirement comprises a single integrated service with two pathways: - Digital Diabetes Prevention Programme (DDPP) for individuals identified as being at increased risk of developing Type 2 Diabetes; and - Primary Hypertension Programme (PHP) for individuals diagnosed with primary hypertension, supported through lifestyle and behaviour change interventions designed to improve health outcomes and reduce cardiovascular risk.
The appointed Framework Participant will be required to deliver evidence-based, digitally enabled lifestyle and behaviour change interventions designed to support participants in achieving sustainable improvements in health behaviours and clinical outcomes. The service will utilise a digital platform/application supported by appropriately trained personnel, including health coaching and clinical governance arrangements, to facilitate participant engagement, self-management, education, monitoring and behaviour change.
The service is expected to support a range of participant needs and will include, as appropriate, digital onboarding, risk assessment, lifestyle intervention, coaching support, educational resources, progress monitoring, outcome reporting and onward referral or escalation processes where clinically indicated. The Authority seeks a solution that is accessible, inclusive and capable of supporting diverse populations across Scotland, including individuals who may experience barriers to participation arising from geography, deprivation, language, disability or digital exclusion.
The Framework Participant will be expected to work collaboratively with NHS Scotland, NHS Boards, Primary Care and other relevant stakeholders to support the promotion of the programme, participant recruitment and self-registration, service mobilisation, programme delivery, performance monitoring and continuous improvement. Current funding has been identified to support approximately 15,000 participants through the Diabetes Prevention pathway during the initial three-year term of the Framework Agreement.
The Hypertension pathway is anticipated to support approximately 500 participants per annum. These figures are provided for information only and do not constitute a guarantee of volumes.
The Authority reserves the right, subject to future funding availability and service requirements, to increase participant volumes and/or expand the scope of the Framework to include additional prevention cohorts, pathways, clinical indicators or service requirements that are closely aligned to the subject matter of the Framework Agreement. The Authority intends to appoint a single supplier to a national Framework Agreement.
The procurement will be conducted using a Restricted Procedure. Suppliers will first be assessed at Selection Stage through completion of the Single Procurement Document (SPD) and Pre-Qualification Questionnaire (PQQ), which will assess suitability, technical and professional capability, capacity and relevant experience. A maximum of five suppliers will be shortlisted and invited to participate in the Invitation to Tender stage.
AI Analysis
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NHS Scotland is looking for one supplier to run a national digital programme that helps people at risk of Type 2 diabetes and those with primary hypertension. The service will use a digital platform, health coaching and clinical oversight to deliver lifestyle‑change interventions for up to 15,000 diabetes‑prevention participants and about 500 hypertension participants each year.
Requirements
- Ability to deliver evidence‑based, digitally enabled lifestyle and behaviour‑change interventions for diabetes prevention and hypertension.
- Provision of a secure digital platform/application that supports onboarding, risk assessment, coaching, education, monitoring and outcome reporting.
- Trained personnel including health coaches and clinical governance staff.
- Demonstrated capacity to support up to 15,000 diabetes‑prevention participants over three years and ~500 hypertension participants per year.
- Capability to serve diverse, inclusive populations (geographic, socioeconomic, language, disability, digital exclusion considerations).
- Willingness to work collaboratively with NHS Scotland, NHS Boards, Primary Care and other stakeholders.
- Completion of the Single Procurement Document (SPD) and Pre‑Qualification Questionnaire (PQQ) as part of the selection stage.
- Compliance with NHS Scotland’s data protection, clinical safety and procurement standards.
Key Tasks & Deliverables
- Provide a digital Diabetes Prevention Programme (DDPP) for individuals at risk of Type 2 diabetes.
- Provide a Primary Hypertension Programme (PHP) for individuals diagnosed with primary hypertension.
- Digital onboarding of participants and initial risk assessment.
- Deliver personalised lifestyle‑intervention content and health‑coaching support via the platform.
- Supply educational resources, self‑management tools and progress‑monitoring dashboards.
- Produce regular outcome reports and trigger onward referral or escalation when clinically required.
- Manage service mobilisation, participant recruitment, self‑registration and continuous performance monitoring.
- Maintain clinical governance, data security and quality‑assurance processes throughout the contract.
How to Read This Tender
- 1Look for the sections titled ‘Selection Stage’, ‘Single Procurement Document (SPD)’ and ‘Pre‑Qualification Questionnaire (PQQ)’ – these tell you exactly what paperwork you must submit to be considered.
- 2The notice distinguishes between ‘requirements’ (what you must be able to do) and ‘key tasks’ (the actual work you’ll deliver); keep these separate when planning your response.
- 3Pay special attention to the inclusivity and accessibility clauses – you’ll need to show how your solution reaches people with language barriers, disabilities or limited internet access.
- 4Note the volume figures (15,000 diabetes participants over three years, 500 hypertension per year) – they are not guaranteed but give an idea of the scale you must be able to handle.
- 5The procurement uses a Restricted Procedure: only up to five suppliers will be invited to the final tender, so a strong pre‑qualification response is crucial.
Tips for Small Businesses
- Consider partnering with a tech provider or health‑coaching specialist to meet the digital platform and clinical staffing requirements without having to build everything in‑house.
- Highlight any social‑value contributions you can make (e.g., outreach to deprived communities or digital‑exclusion programmes) – NHS Scotland scores these heavily for small firms.
- If you cannot meet the full national volume alone, propose a scalable rollout plan or a consortium approach that still fits within the single‑supplier framework.
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Buyer Profile
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)Key Dates
Published
25 August 2026
Submission deadline
24 September 2026
Notice type
tender
Source
find a tender
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