System operational · UK tenders
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ocds-h6vhtk-056633 · award

Didcot Town Council IT support contract tender

Didcot Town Council

Estimated Value

Up to £30,000

Deadline

15 August 2025

Published

11 September 2026

Type

Not specified

South EastGBopen

Full Description

Scope of the work required

  • Ongoing support for staff and Cllrs with Council issued hardware
  • Managing and providing ongoing support with Microsoft 365 accounts
  • Maintenance of Council documents in Sharepoint
  • Assisting with any issues relating to 3rd party specialist software
  • Managing a range of different devices including laptops, tablets, mobile phones and printers
  • Managing the security of the Council's IT systems
  • Managing the Council's wifi networks, internet lines and any connectivity issues across the portfolio of Council buildings
  • Running a programme of training for staff and Town Cllrs - especially relating to the avoidance of phish emails
  • Ad hoc IT projects such as software up-grades; the provision of internet/wifi connectivity in a new Community Centre due to open in November 2025, plus more
  • Opportunities to quote for VOIP Telephony and mobiles
  • Detailed service legal agreement including response times
  • Dedicated account manager who will be pro-active in the management of our IT needs with regular meetings and updates as required

Requirements

Scope of the work required

  • Dedicated account manager who will be pro-active in the management of our IT needs with regular meetings and updates as required

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Award Details

Cloudy Group Ltd

1 Oct 202511 Sept 2026 – 1 Mar 2029

£30,000

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Buyer Profile

Didcot Town Council
Typepublic body
RegionUKJ14
Total tenders2
Total spend£130,000
View buyer profile

Key Dates

Published

11 September 2026

Submission deadline

15 August 2025

Notice type

award

Source

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