Customer Research Services Framework
Southern Water Services LimitedEstimated Value
Up to £4,500,000
Deadline
5 May 2026
Published
4 August 2026
Type
Not specified
Overview
SWS intends to establish a framework panel whom have the expertise to support the company's objectives. The objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements.
In responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).
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Award Details
RED C RESEARCH LTD
£4,500,000
THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED
£4,500,000
EXPLAIN MARKET RESEARCH LIMITED
£4,500,000
I C S CONSULTING LIMITED
£4,500,000
DJS Research Ltd
£4,500,000
Turquoise Thinking Ltd
£4,500,000
ACCENT MARKETING AND RESEARCH LIMITED
£4,500,000
IMPACT RESEARCH LTD
£4,500,000
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
STANTEC UK LIMITED
£11m
total awarded
- 2
Wild Capital 1 Ltd
£3m
total awarded
- 3
Hydraulic Analysis Limited
£1m
total awarded
- 4
Harry Ferguson Farms Limited
1 contract wonlatest 1 Oct 2026ends 31 Mar 2027£2m
total awarded
- 5
Hampshire and Isle of Wight Wildlife Trust
1 contract wonlatest 1 Oct 2026ends 31 Mar 2027£2m
total awarded
STANTEC UK LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Southern Water Services LimitedKey Dates
Published
4 August 2026
Submission deadline
5 May 2026
Notice type
award
Source
find a tender
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