Estimated Value
Not specified
Deadline
4 September 2026
Published
28 July 2026
Type
services
Overview
The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The solution will operate as the multi-channel front-door for access to council services.
Contact & helpdesk
The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Civica UK Ltd
1 contract wonlatest 19 Aug 2026ends 31 Oct 2028£114,312
total awarded
Civica UK Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Sheffield City CouncilKey Dates
Published
28 July 2026
Submission deadline
4 September 2026
Notice type
opportunity
Source
eu supply
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