System operational · UK tenders
Awarded
00b76537-3e19-435b-8f72-4b35478b47c3 · award

Customer Relationship Management (CRM) system

University of Bristol

Estimated Value

Up to £665,000

Deadline

8 June 2018

Published

9 April 2018

Type

services

South WestGBCompetitive procedure with negotiation (above threshold)CPV: 48000000
CategoryIT & technology

Overview

A Customer Relationship Management (CRM) system and revised processes to help the University achieve strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student experience. Investment is also needed to meet legislative requirements in terms of the Competition and Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity.

Additional information: Following implementation, the initial contract period for system provision will be for 5 years with an option to extend for a maximum of a further 2 years. The dates indicated in Section 1 assume that the option to extend is exercised in full.

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Buyer Profile

University of Bristol
Typepublic body
RegionAny region
Total tenders13
Total spend£16,309,120
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Key Dates

Published

9 April 2018

Submission deadline

8 June 2018

Notice type

award

Source

contracts finder