Customer Portal Contract 2026
WEST KENT HOUSING ASSOCIATIONEstimated Value
£187,850 – £0
Deadline
13 April 2026
Published
25 June 2026
Type
Not specified
Overview
*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests.
The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.
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Award Details
Plentific Ltd.
£187,850
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WEST KENT HOUSING ASSOCIATIONKey Dates
Published
25 June 2026
Submission deadline
13 April 2026
Renewal expected40% confident
May 2029
Predicted using median duration of UK contracts in the same CPV division (35 months from contract start date → renewal expected by May 2029).
Notice type
Contract
Source
contracts finder
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