Customer Due Diligence (CDD) Platform

Notting Hill Genesis (NHG) is seeking a supplier for a cloud-hosted Customer Due Diligence platform to support its financial-crime and regulatory compliance obligations across residents, applicants, leaseholders, business partners and other counterparties. The platform must provide, as a single integrated service: identity verification (document and biometric, with a resident self-serve journey); politically exposed person and sanctions screening; company (KYB) verification and screening; ongoing monitoring of the screened population with alerting; case management, audit trail and reporting; and integration with NHG systems, including federated single sign-on.

Indicative volumes: approximately 4,000 new individual checks and 120 company checks per year; a one-off retrospective screen of approximately 70,000 individuals and 750 companies at onboarding; ongoing monitoring of approximately 74,000 individuals and 870 companies; around 375 staff users. Volumes are given for pricing purposes and are not guaranteed.

The contract is for an initial term of three years with extension at NHG's sole option by one or more periods of up to two years in total (maximum five years). Prices are fixed for the first contract year, with a single annual CPI-capped adjustment permitted at each anniversary; no other price adjustment or pass-through mechanism applies.

Tenders will be evaluated on year-one rates over 60 months at the published volumes. Full requirements, including the mandatory pass/fail requirements and the scored requirements, are set out in the tender documents, which are available free of charge from publication. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Inf... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/984PNAYS74