System operational · UK tenders
Open
ocds-h6vhtk-06e13d · tender

CRM partner agency tender

SOUTH WESTERN RAILWAY LIMITED

Estimated Value

Up to £1,378,656

Deadline

15 December 2026

66 days remaining

Published

22 September 2026

Type

Not specified

LondonGBopen

Overview

SWR seeks to appoint a specialist CRM partner agency to operate as an extended team to support us in our customer marketing and leveraging the value of that in multi-channel and media activation. The focus will be on adding strategic input, journey mapping & improvement, analysis and as necessary, activation to turbo-charge our customer marketing efforts for CRM and utilisation of relevant audiences in paid media.

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Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    Worldline IT Services UK Limited

    2 contracts wonlatest 20 Aug 2026ends 31 Mar 2031CH 08514184

    £6m

    total awarded

  2. 2

    PORTERBROOK LEASING COMPANY LIMITED

    2 contracts wonlatest 22 Aug 2025ends 25 May 2030CH 02912662

    £125m

    total awarded

  3. 3

    DANBURYKLINE LTD

    1 contract wonlatest 18 Aug 2026ends 28 Aug 2028CH 08085378

    £943,051

    total awarded

  4. 4

    St Luke's Communications

    1 contract wonlatest 24 Jul 2026CH 03101400
  5. 5

    ICOMERA UK LIMITED

    1 contract wonlatest 22 Jul 2026ends 31 Dec 2027CH 06089258

    £2m

    total awarded

Worldline IT Services UK Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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How to Apply

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66d left

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Buyer Profile

SOUTH WESTERN RAILWAY LIMITED
Typepublic body
RegionUKI32
Total tenders45
Total spend£1,522,233,482
View buyer profile

Key Dates

Published

22 September 2026

Submission deadline

15 December 2026

Notice type

tender

Source

find a tender

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