Crisis Recovery House in Medway

NHS Kent and Medway Integrated Care Board have undertaken a procurement process for a Crisis Recovery House Service in Medway. The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.

NHS Kent and Medway Integrated Care Board have undertaken a procurement process for a Crisis Recovery House Service. The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.

The objective of this procurement is to commission a Crisis Recovery House in Medway. The house is already in operation.

The crisis recovery house will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem (which may or may not have been given a formal diagnosis). The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time.

They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission. The rationale for the development of this service centres around how it can: 1) Provide positive outcomes for people in Psychological or Mental Health Crisis who require urgent and intensive support. 2) Provide an alternative to an Acute Psychiatric Inpatient Admission 3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety Inpatient Services) A Crisis Recovery House is a service that offers short-term residential mental health crisis, interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis.

Analysis of local NHS Mental Health inpatient admissions evidences a cohort of inpatients whose needs could be met in a Crisis Recovery House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Recovery Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very high risk of suicide are admitted to hospital.

Crisis Recovery Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission. This notice is an intention to award a contract under the Competitive Process

This contract relates to an existing service with the intention to award being made to an existing provider. The Contract will commence April 2027 for 3 years with the Commissioner having the option to extend the Contract for a further 2 years.