System operational · UK tenders
Awarded
007b5ff7-78ae-452c-8295-428bbee4ccd2 · award

CP1986-20 Scomis Group CRM Cloud Software

Devon County Council

Estimated Value

Up to £43,000

Deadline

1 February 2021

Published

10 March 2021

Type

goods

SME SuitableVCSE SuitableSouth WestGBDirect awardCPV: 48445000
CategoryIT & technology

Overview

The Scomis Group wishes to procure a marketing leading and cloud-based system for Customer Relationship Management (CRM) in support of business plan objectives of growth and retention. The current systems and processes have been outgrown by the number of customers and the need to manage and find prospective customers.

The current processes are not scalable, and information is not always readily available to relevant staff internally. This system will support Scomis to provide scalable and flexible processes to manage the increase in growth of customers and to work in different and more mobile methods.

It will also have a beneficial impact on the productivity levels of the Customer Relationships & Business Development team, in particular, and other teams that interface with our sales and marketing processes such as Business Management and Service Performance. Additional information: Direct award via Digital Marketplace G-Cloud 12

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

Devon County Council
Typepublic body
Total tenders191
Total spend£11,466,549,140
View buyer profile

Key Dates

Published

10 March 2021

Submission deadline

1 February 2021

Notice type

award

Source

contracts finder

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