System operational · UK tenders
Awarded
ocds-h6vhtk-049bd7 · award

Contract for Enterprise Service Management System

Liverpool John Moores University

Estimated Value

Up to £767,990

Deadline

Not specified

Published

8 April 2025

Type

Not specified

North WestGBopenCPV: 48451000
CategoryIT & technology

Overview

We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal.

We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities. This has now been awarded

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Award Details

Halo Service Solutions Ltd

£767,990

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

Liverpool John Moores University
Typepublic body
RegionUKD72
Total tenders44
Total spend£2,419,757
View buyer profile

Key Dates

Published

8 April 2025

Submission deadline

Not specified

Notice type

award

Source

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