Contract Award for Freshworks ITSM Software
Royal Borough of Kensington and ChelseaEstimated Value
Up to £340,000
Deadline
Not specified
Published
26 January 2026
Type
Not specified
Overview
The provision of ITSM Software Direct call-off via G-Cloud 14 Framework Lot 2 – Cloud Software
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Award Details
Freshworks Inc
£340,000
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Find a Tender
Open the original notice
Click the button below to view the full notice on Find a Tender Service (FTS)
Check the procedure type
The "Procedure" section tells you if it's Open (one stage) or Restricted (SQ then ITT). This changes how you apply
Access the eSourcing portal
FTS notices link to the buyer's eSourcing platform — register there to access documents
Complete the Selection Questionnaire
Higher-value contracts often require an SQ first — this pre-qualifies you before the full bid stage
Submit electronically
Upload your completed response through the eSourcing platform before the closing date and time
FTS contracts are above UK procurement thresholds. Late submissions are strictly rejected — submit at least 24 hours before the deadline to avoid portal issues.
Buyer Profile
Royal Borough of Kensington and ChelseaKey Dates
Published
26 January 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
Related Tenders
Provision of early help mental health support
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 20
QTS consultanst framework
As a result of this tender, the Authority is seeking to create: A framework incorporating 12 lots Lot 1 - Architects Lot 2 - Cost Consultants Lot 3 - M&E Engineering Lot 4 - Buildi
ID 6621980 - daera - strategic communications branch - exhibition design, production/print and custom build for the NI government departments exhibition at balmoral show may 2027
The Department of Agriculture, Environment and Rural Affairs (DAERA) requires the production and supply of services for the Northern Ireland Government Departments’ Exhibition at t
Provision of ante and post natal mental health support
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 20