Contact Centre Solution System
BASINGSTOKE & DEANE BOROUGH COUNCILEstimated Value
£186,043 – £0
Deadline
27 February 2026
Published
6 August 2026
Type
Not specified
Overview
Awarded under G-Cloud 14 (RM1557.14)
Contact & helpdesk
Contract for the provision of an omnichannel to support the Councils Contact Centres.
AI Analysis
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Award Details
Netcall Technology Limited
£186,043
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Buyer Profile
Basingstoke & Deane Borough CouncilKey Dates
Published
6 August 2026
Submission deadline
27 February 2026
Renewal expected40% confident
May 2029
Predicted using median duration of UK contracts in the same CPV division (35 months from contract start date → renewal expected by May 2029).
Notice type
Contract
Source
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