Community Gateway Association Out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement
Community Gateway Association LimitedEstimated Value
Not specified
Deadline
Not specified
Published
6 July 2025
Type
Not specified
Overview
Community Gateway's current contract for the Out of Hours Emergency Repairs Call Handling Service is is provided by an external Service Provider and handles 9,964 calls per annum. The current contract expires in March 2026.
The procurement process for new Out of Hours Emergency Repairs Call Handling Service is expected to commence in October 2025 with the new contract commencing by March 2026. Prior to launching the procurement process, CGA is undertaking a Pre Market Engagement exercise. The purpose of the Pre Market Engagement exercise is to establish: •Market capacity and appetite •Solution options •Technology options •Specification content •Delivery model options •Indications on cost •Procurement options •Implementation timescales •Social value opportunities •Risks •Barriers Further details can be found in the Pre Market Engagement Brief.
Contact & helpdesk
To request a copy of the Pre Market Engagement Brief, please contact our appointed Procurement Advisors, Clarity Procurement Solutions: nathan@clarityprocurement.co.uk To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?not...
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Careium UK Limited
£143,935
total awarded
- 2
Arthur J. Gallagher Insurance Brokers Ltd
1 contract wonlatest 16 Jul 2025 - 3
Jensten Insurance Brokers (London and SE) Ltd
1 contract wonlatest 16 Jul 2025 - 4
Zurich Insurance Company Ltd trading as Zurich Municipal
1 contract wonlatest 16 Jul 2025 - 5
Advisory Insurance Brokers Ltd t/a Weald Insurance Brokers
1 contract wonlatest 16 Jul 2025
Careium UK Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Community Gateway Association LimitedKey Dates
Published
6 July 2025
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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