Colville Heat Network - Metering and Billing Services Contract
London Borough of HackneyEstimated Value
Up to £800,000
Deadline
2 February 2026
Published
18 December 2025
Type
Not specified
Overview
Hackney Council is seeking to appoint a specialist utility services provider to deliver a long-term Metering and Billing (M&B) service for the Colville Heat Network. The contract will cover the full lifecycle of metering and billing operations, including data management, customer billing, payment collection, customer service, and regulatory compliance.
The appointed supplier will work closely with Hackney’s DBOM (Design, Build, Operate and Maintain) contractor to ensure efficient service delivery to around 1,300 residential and commercial connections across the Colville and Britannia developments. The contract will be for an initial term of 8 years, with options to extend up to 14 years in total.
Key dates
- Duration
- 8 years
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Homerton Healthcare NHS Foundation Trust
8 contracts wonlatest 29 Sept 2026ends 31 Mar 2028£5m
total awarded
- 2
HP Architects Ltd
4 contracts wonlatest 8 Sept 2026ends 31 Aug 2029£7m
total awarded
- 3
Vital Energi Utilities Limited
3 contracts wonlatest 31 Jul 2026ends 31 Aug 2042£18m
total awarded
- 4
TDK Mechanical Services (UK) Ltd
£220,000
total awarded
- 5
ZephyrComplete Limited
2 contracts wonlatest 9 Oct 2026ends 20 Apr 2028£1m
total awarded
Homerton Healthcare NHS Foundation Trust is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
London Borough of HackneyKey Dates
Published
18 December 2025
Submission deadline
2 February 2026
Notice type
tender
Source
find a tender
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