Estimated Value
Not specified
Deadline
4 March 2026
Published
9 June 2026
Type
Not specified
Overview
We are seeking to establish a new Collections & Recovery Services Framework that supports a redesigned operating model. This framework will be flexible, scalable, and adaptable, enabling innovation and continuous improvement in line with evolving business needs. The procurement will be conducted in full compliance with the Procurement Act 2023, and aims to deliver: Cost efficiency and value for money Enhanced recovery outcomes Improved customer experience The new approach will modernise our debt recovery strategy by: Introducing early-stage digital collection solutions to reduce default rates Enabling proactive customer engagement earlier in the recovery journey Maximising return on investment (ROI) through smarter, data-driven interventions Suppliers will be expected to demonstrate capability in delivering effective, customer-centric recovery solutions that align with our strategic goals and regulatory obligations.
Regulations cited
- Procurement Act 2023
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Award Details
Advantis Credit Limited
ORBIT CREDIT SERVICES LIMITED
CONEXUS RECOVERY & FIELD SERVICES LIMITED
UK SEARCH LIMITED
PHILLIPS & COHEN ASSOCIATES (UK) LIMITED
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
STANTEC UK LIMITED
£11m
total awarded
- 2
Wild Capital 1 Ltd
£3m
total awarded
- 3
Hydraulic Analysis Limited
£1m
total awarded
- 4
Harry Ferguson Farms Limited
1 contract wonlatest 1 Oct 2026ends 31 Mar 2027£2m
total awarded
- 5
Hampshire and Isle of Wight Wildlife Trust
1 contract wonlatest 1 Oct 2026ends 31 Mar 2027£2m
total awarded
STANTEC UK LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Southern Water Services LimitedKey Dates
Published
9 June 2026
Submission deadline
4 March 2026
Notice type
award
Source
find a tender
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