CN250355 - Proposed Managed Accounts & Payroll Service

Kent County Council supports approximately 3000 people (25% of the total of those who draw on care and support excluding residential) to safely access a Direct Payment across Kent with a total annual spend of approximately £2.4m. Latest data shows that the number of people accessing a direct payment remains at a ratio of 15:85 which has increased over the past 12 months.

As part of a wider initiative to research and co-produce opportunities to increase the number of people accessing self-directed support via a direct payment, we have identified that Payroll and Managed Account Services will support people to manage the responsibilities that come with a Direct payment better. Therefore our aim is to increase the accessibility and sustainability of Direct Payments by providing access to effective support, whilst maintaining an individual’s choice when opting for a direct payment.

In particular, those that need support in managing the additional financial responsibilities. This could be a payroll support service or through the use of a managed account We wish to engage with the market to understand what providers would offer Kent in regard to these two services.

In order to access the survey please visit https://www.kentbusinessportal.org.uk/ and register your interest. Once registered please search under the current opportunities using keyword reference CN250355. Please complete the questionnaire and return via the portal by 2nd April 2025, 15.00.