Cleaning and Ancillary Services for London and South East (L&SE) and Midlands and South West (SW)
Estimated Value
Not specified
Deadline
Not specified
Published
27 May 2026
Type
services
Overview
Provision of cleaning, portering and ancillary services across NHSBT London and South East, Midlands and South West regional sites, including clinical, donor centres, laboratories, blood processing facilities and associated premises. The service supports critical NHSBT operations including blood,tissue and transplant services and must comply with stringent requirements including Good Manufacturing Practice (GMP) and MHRA standards.
NHS Blood and Transplant is progressing a strategic transformation of Estates and Facilities services through the procurement and mobilisation of a Total Facilities Management (TFM) contract. Alternative routes to market including frameworks were explored and deemed unsuitable due to lack of compliant direct award routes or higher pricing.
A 360-degree commercial review has been undertaken with incumbent supplier, identifying efficiency savings and confirming value for money. The modification does not alter the overall nature of the contract and is time-limited to 30 September 2028 to support transition to the TFM model.
AI Analysis
Powered by AI — always verify against official documents
NHS Blood and Transplant needs a cleaning and facilities company to keep their blood banks, tissue centres, labs, and transplant facilities spotless and running smoothly across London, the South East, Midlands, and South West. This is critical healthcare work — the facilities handle blood, tissues, and organs for transplants — so the contractor must meet strict pharmaceutical and medical standards.
Requirements
- Compliance with Good Manufacturing Practice (GMP) standards
- Compliance with MHRA (Medicines and Healthcare products Regulatory Agency) standards
- Ability to service clinical environments (operating theatres, labs, processing facilities)
- Ability to service donor centres and blood collection facilities
- Ability to provide portering services (staff movement/logistics)
- Ability to operate across multiple regional sites (London, South East, Midlands, South West)
- Understanding of infection control and hygiene requirements for NHS facilities
- Track record or capability in healthcare facility cleaning
Key Tasks & Deliverables
- Daily and scheduled cleaning of clinical areas, donor centres, and blood processing laboratories
- Cleaning of tissue and transplant facility premises
- Portering services (moving staff, equipment, and materials between facilities)
- Ancillary services support (general facilities maintenance and upkeep)
- Maintain compliance with GMP and MHRA standards throughout all cleaning operations
- Support ongoing NHSBT blood, tissue, and transplant service operations
- Mobilise and transition services to a new Total Facilities Management (TFM) contract model by 30 September 2028
How to Read This Tender
- 1This is a healthcare contract, not standard commercial cleaning — GMP and MHRA compliance are non-negotiable. If you're not already familiar with these standards in a pharmaceutical/medical context, you'll need expert guidance before bidding.
- 2The contract runs until 30 September 2028 by design — it's intentionally time-limited because NHS Blood and Transplant is moving to a larger 'Total Facilities Management' (TFM) contract that will combine multiple services. Plan accordingly; this isn't a long-term permanent contract.
- 3Look carefully in the full tender documents for: service level agreements (SLAs) specifying cleaning frequencies and standards, staffing requirements, insurance and indemnity clauses, and any mobilisation costs. Healthcare contracts are detailed.
- 4The NHS has already done a '360-degree commercial review' with the current supplier and confirmed value for money — they've done their homework on pricing. Your bid needs to demonstrate efficiency and quality, not just low cost.
- 5This tender mentions 'alternative routes to market including frameworks were explored and deemed unsuitable' — this suggests the NHS chose open tender deliberately. Check the procurement timeline and method carefully (likely Competitive Dialogue or Restricted Procedure).
Tips for Small Businesses
- Consider partnering with or subcontracting to a larger facilities management company if you don't have GMP/MHRA healthcare experience in-house. Many SMEs win NHS contracts by partnering as a specialist subcontractor (e.g. you handle daily cleaning, a partner handles deep-clean compliance documentation).
- Emphasise your social value proposition in your bid — NHS contracts score heavily on social value (apprenticeships, local recruitment, environmental practices, community benefits). If you're planning to hire locally or offer training, highlight it.
- The contract is geographically spread (four regions). Check whether you can service all four regions or if you should bid as part of a consortium with regional partners. Underestimating logistics and travel costs across these areas is a common pitfall.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Key Dates
Published
27 May 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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