Children and Young People Online Counselling Service

Nottinghamshire County Council is seeking tenders to commission a local health focussed website for young people. The service will provide an online/web based emotional health and wellbeing counselling service, as well as universally accessible online or telephone support.

The service will;

• Provide a secure, moderated website with online community features
• A chat function for a young person to ‘speak’ to someone.
• A messaging function for young people to contact the service
• A range of forums, all of which are moderated, to offer young people an appropriate first point of entry
• Live discussion groups – run by professionals and with all comments moderated, to enable groups of young people to interact with each other in a safe environment
• An online magazine which includes opportunities for young people to submit their stories or write articles, all of which is moderated
• Information and activities on the site for young people to download

The provider will also work with stakeholders e.g. schools, colleges, GPs to market the online counselling service and ensure that the service is universally known about, joined up but also works with targeted vulnerable groups of children and young people. The service will be provided 7 days a week 365 days a year from 12 noon to 10pm Monday to Friday and 6pm to 10pm at the weekends.