System operational · UK & EU tenders
Awarded
ocds-h6vhtk-032d53 · award

Ceredigion - Microsoft Enterprise Subscription Agreement (ESA)

Cyngor Sir Ceredigion County Council

Estimated Value

Not specified

Deadline

Not specified

Published

6 August 2026

Type

services

GBselectiveCPV: 72268000
CategoryIT & technology

Overview

Ceredigion County Council has awarded a contract for their Microsoft Enterprise Subscription Agreement (ESA) licences to ensure continued compliance and access to Microsoft software, cloud services, and support. This award was made following a tender exercise under Lot 3 (Software) of the Government Commercial Agency's Technology Products & Associated Services 2 Framework (RM6098) Mae Cyngor Sir Ceredigion wedi dyfarnu contract ar gyfer trwyddedau ei Microsoft Enterprise Subscription Agreement (ESA) er mwyn sicrhau cydymffurfiaeth barhaus a mynediad at feddalwedd Microsoft, gwasanaethau cwmwl a chymorth. Gwnaed y dyfarniad hwn yn dilyn ymarfer tendro o dan Lot 3 (Meddalwedd) fframwaith Technology Products & Associated Services 2 (RM6098) y Government Commercial Agency.

AI Analysis

Powered by AI — always verify against official documents

Medium Complexity

This is a reseller agreement between the UK government and NDA Group to supply Microsoft Azure cloud computing services. The contract allows NDA Group to act as a Value Added Reseller (VAR) — essentially a middleman — purchasing Azure services from Microsoft and reselling them to government departments and public sector organizations.

Requirements

  • Must be an approved Microsoft partner or Value Added Reseller (VAR)
  • Must have existing relationship or partnership status with Microsoft
  • Must be able to provide Azure cloud services to UK public sector
  • Must comply with UK government cloud security standards and data protection requirements
  • Must hold appropriate cyber security certifications (likely Cyber Essentials or Cyber Essentials Plus)
  • Must have cloud service delivery capability and technical support infrastructure
  • No specific requirements listed in this summary — check the full tender documents for detailed compliance, SLA (service level agreement), and security requirements

Key Tasks & Deliverables

  • Supply and deliver Microsoft Azure cloud services to government customers
  • Provide technical support and customer service for Azure services provided
  • Manage customer accounts and billing on behalf of Microsoft
  • Ensure compliance with government security standards and data protection (GDPR, UK data law)
  • Handle migrations of existing systems to Azure where required
  • Provide documentation, training, and onboarding support to government users

How to Read This Tender

  • 1Understand that a 'VAR' contract means you're reselling Microsoft's product — you don't build Azure yourself, but you package it, support it, and sell it to government. Check what margin or discount Microsoft allows you.
  • 2Look for the 'NDA' (Non-Disclosure Agreement) clauses — these restrict what you can say publicly about the contract terms, pricing, and customers. This is normal for reseller agreements.
  • 3Find the Service Level Agreement (SLA) section — this defines how quickly you must fix problems, how available the service must be (e.g., 99.9% uptime), and what penalties apply if you fail.
  • 4Check the pricing model carefully — is it subscription-based (monthly), consumption-based (pay-per-use), or fixed-term? Government usually prefers predictable monthly costs.
  • 5Look for data residency requirements — UK government may require all data to stay within the UK or specific UK data centres. Azure has UK regions; confirm you can deliver this.

Tips for Small Businesses

  • If you're not yet a Microsoft partner, you must become one first. Contact Microsoft UK about VAR partnership programs — there's usually a certification and training process (can take 2-3 months). Don't bid until you're approved.
  • Consider subcontracting or partnering with a larger systems integrator if you don't have the technical support infrastructure in-house. Many large consultancies use smaller partners to deliver implementation and support.
  • Government buyers often score bids on 'social value' — demonstrate how you'll create apprenticeships, support local supply chains, or upskill the public sector team in cloud skills. This can win you points even if your price isn't the lowest.

Award Details

Phoenix Software Ltd

Insight Direct (UK) Ltd

PHOENIX SOFTWARE LIMITED

Search for tenders
SponsoredEst. 2010
Gladstone & Co.Accountants & Tax Advisers · London

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Buyer Profile

Nuclear Decommissioning Authority
Typepublic body
RegionUK
Total contracts6
Total spend£7,318,424
View buyer profile

Key Dates

Published

6 August 2026

Submission deadline

Not specified

Notice type

award

Source

find a tender

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