Call Handling Service (Telecare)
London Borough of BromleyEstimated Value
Up to £200,000
Deadline
11 June 2019
Published
9 May 2019
Type
services
Full Description
The Council is tendering for a Service to be available 24 hours a day, 7 days a week, throughout the year and shall consist of:
- A computerised telephone answering service which can simultaneously respond to all calls from alarms dispersed in the community and facilitates clear voice contact between the Contractor's staff and Service Users and which shall operate instantaneously when required and be available at all times.
- On receiving a call, the operator shall contact the Council or an alternative nominated phone number which may be friends, family or neighbour of the Service User.
Requirements
The Council is tendering for a Service to be available 24 hours a day, 7 days a week, throughout the year and shall consist of:
Contact Information
- A computerised telephone answering service which can simultaneously respond to all calls from alarms dispersed in the community and facilitates clear voice contact between the Contractor's staff and Service Users and which shall operate instantaneously when required and be available at all times.
- On receiving a call, the operator shall contact the Council or an alternative nominated phone number which may be friends, family or neighbour of the Service User.
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Buyer Profile
London Borough of BromleyKey Dates
Published
9 May 2019
Submission deadline
11 June 2019
Notice type
tender
Source
contracts finder
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