C443317 Pay the BSA by Card - Card IVR
NHS Business Services AuthorityEstimated Value
Up to £400,000
Deadline
Not specified
Published
5 October 2026
Type
Not specified
Overview
The NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay. The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs.
The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317).
The RFI documents are available within the Health Family Portal from 5th October 2026. The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Campden Bri (Chipping Campden) Ltd
2 contracts wonlatest 21 Aug 2026ends 31 Aug 2034£353,916
total awarded
- 2
KPMG LLP
2 contracts wonlatest 11 Aug 2026£47,500
total awarded
- 3
Meta
2 contracts wonlatest 9 Apr 2026£182,500
total awarded
- 4
QA Limited
2 contracts wonlatest 22 Apr 2025£37,380
total awarded
- 5
CAMBRIDGE SPARK LIMITED
1 contract wonlatest 16 Sept 2026ends 15 Aug 2028£15,600
total awarded
Campden Bri (Chipping Campden) Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
NHS Business Services AuthorityKey Dates
Published
5 October 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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