Business Services Client-Side Partner
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)Estimated Value
£3,000,000 – £10,000,000
Deadline
27 May 2026
Published
19 August 2026
Type
services
Overview
A procurement process for an integrated ERP system is currently in progress. The ERP system will replace the current Payroll, HR, Finance and Procurement systems currently being used by Scotland’s 21 Health Boards.
Public Services Delivery Scotland has procured a Client-Side Partner (CSP) to support the Business Services Programme in implementing the ERP solution, whilst also supporting the consequential changes to personnel and the ways in which they work. The technical and commercial requirements to support the Business Services Programme and Health Boards in delivering NHS Scotland responsibilities in relation to the ERP implementation, including reviewing, assessing and assuring the activities of the awarded Systems Integrator to achieve the successful design and implementation of the new ERP system
Relates to people and service design elements. This includes the common operating model (design and execution), change management and advising on the ERP system roll-out from a people and culture perspective.
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This contract is for a Client‑Side Partner to help Public Services Delivery Scotland manage the rollout of a new integrated ERP system that will replace payroll, HR, finance and procurement tools across Scotland’s 21 NHS health boards, focusing on people, change and governance.
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Award Details
Capgemini
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
DataVita Ltd
1 contract wonlatest 12 May 2026 - 2
Care Opinion (Scotland) Limited
1 contract wonlatest 8 May 2026 - 3
CoreView
1 contract wonlatest 13 Apr 2026£200,000
total awarded
- 4
British Telecommunications plc
1 contract wonlatest 10 Apr 2026£3m
total awarded
- 5
Experian Limited
1 contract wonlatest 2 Apr 2026£530,984
total awarded
DataVita Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)Key Dates
Published
19 August 2026
Submission deadline
27 May 2026
Notice type
award
Source
find a tender
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