British Sign Language Customer Information Service
Rail Delivery GroupEstimated Value
Up to £1,000,000
Deadline
8 December 2026
48 days remaining
Published
16 October 2026
Type
Not specified
Overview
RDG is looking to secure a supplier to deliver a National Rail British Sign Language solution that can consume approved industry data sources, process them and provide a BSL translation that the system's users can display on their digital channels, in station screens, and onboard screens. RDG is looking to put in place a contract for 1 year, with the intention of extending the contract for a further 2 years (1+1) upon funding confirmation.
The contract value for this tender covers both the Capex and Opex amounts. The contract end will be dictated by project go-live date, therefore the date indicated in this Tender notification is subject to change.
Eligibility & compliance
RDG is aiming to have the solution in place for implementation on the National Rail Enquiries channels by the 30th September 2027; however, bidders must indicate whether this timeline is suitable in their responses.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Eckoh Ltd
1 contract wonlatest 6 Aug 2026ends 8 Sept 2028£750,708
total awarded
- 2
Nimbus Disability
- 3
Adclaro
1 contract wonlatest 3 Aug 2026ends 1 Sept 2030£7m
total awarded
- 4
Santander
1 contract wonlatest 1 Jun 2026ends 31 Dec 2026£3m
total awarded
- 5
DB Cargo (UK) Limited
1 contract wonlatest 28 Apr 2026ends 30 Sept 2028£1m
total awarded
Eckoh Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Rail Delivery GroupKey Dates
Published
16 October 2026
Submission deadline
8 December 2026
Notice type
tender
Source
find a tender
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