Behavioural Insights Project

Wigan Council invites tenders for consultancy services to deliver a behavioural insights project that will focus on reducing the number of tenants in rent arrears. This should complement the holistic approach to collections that the team is currently seeking to employ, which enables residents to pay what they need to and instil a payment culture.

We are seeking a supplier that researches and develops innovative approaches / interventions to encourage rent payments; puts into practice the proposals (as agreed in partnership with Wigan Council) and conducts a robust randomised control trial to evaluate the impact of the interventions. The commission will consist of an initial scoping phase which is to be completed by 30th April 2019.

The scoping document to be produced at Phase 1 will include the trial design, timescales and the statistical power analysis (for the sample size). Following completion of Phase 1 by the appointed supplier, the scoping document will be sent to the IDEA by 30th April 2019.

Wigan Council will then await agreement from the IDEA as to whether phase 2 of the grant funded work can proceed. It is anticipated that the overall duration of the project (Phase 1 and, subject to agreement, Phase 2) will be delivered within 12 months from the date of the award of the contract for Phase 1, and by 30th June 2020. This procurement is being carried out under the Crown Commercial Services (CCS) 'Behavioural Insights' Framework Agreement, RM6004.