Back Office Telephony Replacement
Greater Manchester Combined AuthorityEstimated Value
Up to £320,000
Deadline
Not specified
Published
18 March 2026
Type
services
Overview
Call-off contract from CCS Framework RM6116 following Further Competition The appointment of a single service provider to support and facilitate the migration of GMP's current telephony systems away from the existing unsupported system and onto Microsoft Teams technology. The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020. The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.
Regulations cited
- Public Contracts Regulation 2015
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Award Details
FourNet Technologies Ltd
£320,000
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Civica UK Limited
£417,163
total awarded
- 2
Atos IT Services UK Limited
- 3
Constellia Public Limited
- 4
Vodafone Limited
- 5
Nominet UK
£12,200
total awarded
Civica UK Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Greater Manchester Combined AuthorityKey Dates
Published
18 March 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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