Assertive Outreach Rough Sleepers

Caerphilly County Borough Council (the “Authority”) is seeking to procure a Contract for Assertive Outreach Service for Rough Sleepers. The specification is outcomes based, and the Service Provider is expected to offer an innovative and creative solution to meet support needs, ensuring all possible outcomes are achieved as a priority whilst also seeking value for money, providing for the following packages of support.

The Authority is seeking to appoint a suitable Service Provider to deliver a Housing Related Support (HRS) Assertive Outreach Service to Rough Sleepers. The Housing Support Grant provides housing-related support to help vulnerable people to live as independently as possible within their own homes, specialist housing or sheltered housing.

The program delivers a pro-active approach, aiming to prevent problems in the first instance by providing help as early as possible to reduce demand from other services such as Health and Social Services. It helps to build sustainable communities and complements support provided by Health, Social Care or criminal justice services.

It’s strong prevention and early intervention approach reflects the objectives of Housing (Wales) Act and the wider Welsh Government legislative agenda. The programme supports people from a range of categories.

These include single people, people who are homeless, those with mental ill health, learning disabilities, substance misuse, those who have been through the criminal justice system, people experiencing abuse, families, young and older people who are vulnerable. The services are enabling and aim to develop a person’s independence as opposed to establishing a long-term dependency e.g. ‘doing with’ as apposed to ‘doing for’.

Help for individuals includes support to secure and maintain their home, helping to maximise people’s income, improve their confidence and skills, and enable them to engage with wider programmes to access training and job opportunities. Support is provided based on need and people are at the heart of the programme.

There are also strong links between the aims of the Social Services Act around wellbeing and the households supported via the Housing Support Grant. Housing Support Grant outcomes have been designed to provide information around the effectiveness of the programme by showing if we are helping those who access support to meet their needs. All information relating to the tender and contract can be found within the Tender Document Pack and associated appendices.